Behind the Gavel: Engaging with customers early on sets the tone for future sales

Antiques Auctioneer Wayne Jordan

Whether clerk or customer we’re all familiar with the phrase “thanks – just looking” when it comes to visiting retail shops without a primary focus for the visit. However, as Wayne Jordan points out in his latest Behind the Gavel column, but engaging early on can help customers find something they’re interested in and assist the clerk in earning a sale. Read More +

Unlike the weather, successful shopping can be predicted at Madison-Bouckville’s Antique Week

For one week, every summer, for the past 40+ years the community of Bouckville, N.Y. transformers into a haven for antiques and collectibles aficionados. People come from far and wide to experience Antique Week, set for Aug. 11-17, and in a Q&A with John Mancino, president of Madison-Bouckville Promotions, we learn some secrets to this celebrated tradition. Read More +