Behind the Gavel: Engaging with customers early on sets the tone for future sales

Antiques Auctioneer Wayne Jordan

Whether clerk or customer we’re all familiar with the phrase “thanks – just looking” when it comes to visiting retail shops without a primary focus for the visit. However, as Wayne Jordan points out in his latest Behind the Gavel column, but engaging early on can help customers find something they’re interested in and assist the clerk in earning a sale. Read More +