How many times have you been in an antique mall with questions about an item you’ve seen with no answers or help in sight? Behind the Gavel columnist Wayne Jordan feels your pain, and has a suggestion for retailers.
"Do your homework," is a good piece of advice for many things in life, including consigning antiques and collectibles, advises Wayne Jordan, in his column.
Although auction houses are tight-lipped about the commissions they charge to sellers, their buyer’s premiums are publicly advertised, but you can be sure that whenever buyer’s premiums go up, the commissions received from sellers have gone down.
Lack of trust prevents Studies show there are certain behaviors sellers can adopt to achieve higher prices in their online auctions.
Antiques shops, consignment dealers, auctioneers and estate sale operators can all be successful. Wayne Jordan explains why one of the keys to that success is matching the business model to the economic climate in which it’s operating.
All the material goods in our lives, from safety pins to houses, can be divided into three value categories: the Transient, the Durable and Rubbish.
Behind the Gavel columnist Wayne Jordan explores customer service policies that often annoy customers so, that they declare, “I’ll never shop there again.”
Things have changed since eBay first came on the scene, and in recent years many have questioned if there is a place for small sellers at eBay anymore. Behind the Gavel columnist Wayne Jordan discusses this hot topic...
Online reviews play a heavy role in a customer’s perception of your business. Fortunately, there are things you can do to be proactive in fostering a positive view of your business, as outlined by Wayne Jordan in his Behind the Gavel column.
Nostalgia may be a “modern” craze, but there was a time when it was considered to be simply crazy. However, that opinion has changed in the last decade and a half, as science and more of society has discovered the benefits of memorabilia and nostalgia.