Behind the Gavel: Engaging with customers early on sets the tone for future sales

Antiques Auctioneer Wayne Jordan

Whether clerk or customer we’re all familiar with the phrase “thanks – just looking” when it comes to visiting retail shops without a primary focus for the visit. However, as Wayne Jordan points out in his latest Behind the Gavel column, but engaging early on can help customers find something they’re interested in and assist the clerk in earning a sale. Read More +

Behind the Gavel: Proper software serves transition to integrated accounting

Antiques Auctioneer Wayne Jordan

In this installment of Behind the Gavel, columnist Wayne Jordan tackles the issue of work-arounds, as they relate to operating an antiques business. Even if you’ve been using the same record-keeping system for eons, with some research and review of your business needs, Jordan advises that you can find software that allows you to cast off the work-arounds for a more efficient and effective system. Read More +