Clearly defining and posting shop rules for all patrons to read reduces the risk of mishaps and misunderstandings. However, The Buck Stops Here columnist Melanie C. Thomas shares examples of how some customers don’t appreciate all the rules.
Melanie C. Thomas provides a history lesson on Christmas ornaments, including the trend-setting role the British royal family played during the 19th century.
Being involved in the antiques and collectibles community we are privy to some amazing and inspiring things, and in her latest The Buck Stops Here column, Melanie C. Thomas shares a few of the things that inspire her most, the customers she's met at her Gettysburg shop.
In the Buck Stops Here column Melanie C. Thomas explores Victorian jewelry, examining the history behind this brilliant category of baubles, evolution of design, and tips for avoiding the frustration sometimes associated with authenticating pieces.
Remember going into stores as a kid and seeing copies of bounced checks pinned to the wall behind the cash register? They were fairly common because they were effective at discouraging bad checks and getting customers to make good on their debts. In the latest installment of her Buck Stops Here column, Melanie Thomas...
Sometimes the most important lessons are learned the hard way, as Melanie Thomas explains in her latest The Buck Stops Here column, about vetting an antiques show venue prior to signing on to display.
The 150th anniversary of the battle of Gettysburg stretched the patience of some residents, especially with those who have no clue what all the fuss is about.
The Brimfield Antique Show is as much about the social benefits you gain, as it is the collectible treasures. Here columnist Melanie C. Thomas explains.
Antiques stores are often “mom and pop” businesses by necessity. But during spring and summer, a very active season for antiquing, extra help is necessary too.
What's a shop owner to do when kooky customers ask for the impossible? Grin and bear it and take a tip from these funny stories of Customers Gone Wild by shop owner Melanie Thomas.